Dispatchers
See the event, the open work and the teams who can act on it.
AmbuCAD / pre-hospital operations
Keep the response moving. Keep the record intact.
AmbuCAD connects event CAD, workforce readiness and electronic patient care records in one operating picture for UK event medical teams and private ambulance services.
- 01
- Live operationsPlan and coordinate the event.
- 02
- Field recordsKeep clinical documentation structured.
- 03
- Safety evidenceMake decisions and approvals visible.
Event CAD / live viewFictional operation
Demo Sports EventSports Event • 11/08/2026
Contacts 3 Add POI Refresh Auto: OnEdit crews Live LogEvent tools
ConnectedUpdated 14:44:08Auto refresh: On
H+S© OpenStreetMap contributors © CARTO Active Jobs 1Dispatch communications Event Details
Map-led dispatchTeams and jobsConnected status
Explore the platform
How AmbuCAD fits together
One connected workflow from planning to review.
The product follows the way response work unfolds. Each team gets a focused surface, while the important context can move with the operation.
- 01
Plan
Prepare the operation. Set up the event, places, teams and requirements.
- 02
Coordinate
Make the next decision. Create, prioritise, assign and track the work.
- 03
Treat
Support the field team. Keep the assignment, communication and clinical context close.
- 04
Record
Capture what happened. Keep operational and patient-care documentation structured.
- 05
Review
Close the loop. Use the record for handover, governance and improvement.
Designed for the hand-offs between control room, field team, patient record and post-event review.
Product areas
A first-class place for each part of the work.
Start with the surface that matters to your role. The wider platform is there when the work crosses into another team or record.
01
Event CAD
A live operational picture for dispatch. Prepare events, assign jobs and follow teams, traffic and communications as the situation changes.
View Event CAD02
People Services
Workforce readiness before the shift. Keep profiles, access, roles, training, documents and evidence in a company workspace.
View People Services03
EPCR
The clinical record beside the patient journey. Capture assessment, care and disposition in a structured field workflow connected to the assignment.
View EPCR04
Clinical safety
A safety case people can review. Organise hazards, mitigations, evidence, decisions, approvals and controlled distribution.
View Clinical safety01 / Event CAD
Event CAD
A live operational picture your dispatcher can act on.
Prepare the event, see teams and jobs on the map, and keep important communications close to the work. Event CAD gives dispatchers one place to understand what is happening now.
- Prepare event maps, teams and operational points
- Create, assign and track jobs as status changes
- Keep traffic, navigation, communications and low-signal recovery close to the job
Illustrative product viewFictional data
Demo Sports EventSports Event • 11/08/2026
Contacts 3 Add POI Refresh Auto: OnEdit crews Live LogEvent tools
ConnectedUpdated 14:44:08Auto refresh: On
H+S© OpenStreetMap contributors © CARTO Active Jobs 1Dispatch communications Event Details
02 / People Services
People Services
Keep the workforce ready before the shift begins.
People Services gives companies a clearer way to manage the people behind the response. Bring staff profiles, clinical roles, training, documents and evidence into one guided workspace.
- Keep staff profiles and company access in one place
- Make role, training and clinical capability requirements easier to see
- Give managers a more dependable view of records that need attention
Illustrative product viewFictional data
People services / example workspace
Example readiness viewWorkforce readiness
Staff profilesProfilesOne place for each team member
Role and trainingChecksSee what needs attention
EvidenceRecordsKeep supporting documents together
Example team memberRoleView
Example responderClinical roleOpen profile
Example dispatcherOperationsOpen profile
Example managerCompany adminReview records
03 / EPCR
EPCR
Carry the clinical record with the patient journey.
EPCR brings structured electronic patient care documentation into the field workflow, so clinicians can capture assessment, care and disposition in a record designed for real operational conditions.
- Move through a structured patient care workflow
- Keep clinical documentation connected to the operational assignment
- Support field work with a focused interface and low-signal resilience
Illustrative product viewFictional data
Electronic patient care record
Example stateInitial assessment
Example only
Example time
Example clinical presentation
Example entry
Example entry
04 / Clinical safety
Clinical safety
Make the safety case visible, traceable and reviewable.
Clinical safety should be part of how a digital service is built and operated. AmbuCAD provides a place to organise evidence, decisions, approvals and distribution records around a documented process aligned with DCB0129.
- Keep hazards, mitigations and decisions linked to the product lifecycle
- Bring technical verification, approvals and controlled distribution into view
- Give authorised stakeholders a clearer route to the evidence behind the service
Illustrative product viewFictional data
Clinical safety / example view
Example recordEvidence register
Clinical risk registerExample hazard and mitigation links
ExampleTechnical verification recordExample evidence set for a release
ExampleApproval and distribution registerExample reviewers and recipients
ExampleBuilt around the people doing the work
Useful at the desk, in the vehicle and in the review meeting.
The same operational context is presented differently for each role, without turning the product into a collection of disconnected tools.
Crews and clinicians
Keep assignments, communication and clinical documentation close to the work.
Managers
Understand workforce readiness, company activity and the actions that need attention.
Safety leads
Review evidence, decisions, approvals and release context in one controlled place.
Operational capabilities
The details that make the system useful.
Specific tools for preparing, coordinating, communicating, documenting and reviewing the response.
Live tracking
See active teams and their latest locations on one operational map.
Live status updates
Follow availability, mobile, on-scene, transporting and clear states.
Live traffic
See incidents, congestion, closures, roadworks and route delays.
Voice communication
Use push-to-talk calls and broadcasts when typing is not enough.
Text communication
Keep dispatch, crew and job-specific messages together in real time.
Emergency button mode
Raise a clear alert with the crew’s latest available location.
Live job creation and tracking
Create, prioritise, assign and follow work through to completion.
Communication and event logging
Maintain a dependable history for handover, audit and review.
Navigation built in
Give crews routing, ETA and destination guidance in the same workflow.
Offline recovery
Keep assignments available and queue key updates through poor signal.
Event map creation
Place jobs, teams, hospitals, first-aid points and standby locations.
Safety and trust
Designed for real response conditions.
The public story should be clear about what the product supports and careful about what still needs to be established through your organisation’s own governance.
Low-signal resilience
Keep the assignment available and queue important updates when connectivity is unreliable.
Role-aware working
Give dispatch, crews, managers and safety leads the access and view appropriate to their work.
Reviewable records
Keep operational, clinical and safety information structured for handover and review.
Fictional public examples
Product illustrations on this site do not show patient data or real operational records.
AmbuCAD describes its documented safety and evidence approach as aligned with DCB0129. This is a process statement, not a claim of external certification or endorsement.
Start with the part that matters
See how AmbuCAD could fit your operation.
Tell us about your event medical or private ambulance service and we can show you the workflows that matter most.